I also have a couple of AppleTV boxes. Learn more about using your Roku TV, locate help resources, and share your experience. 65 inch. A TV For every room, in every home. If Picture mode is set to Cinema or Custom, the screen may become dark. Black TV Screen Solution 1: This would mean that either a CABLE BOX, SAT BOX, COAX CABLE, HDMI CABLE, ETC may not be working properly, something is loose, or needs reset. At its price point, this TV is one of the most affordable 32 Inch Screens you will find. Element Electronics provides high-quality consumers electronics that are accessible to everyone. Solved: Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. The last one was also a (Roku) I got it through Amazon so will have to send it back and be without a tv again to get it fixed or replaced. All four have had the issue. I have 4 Roku’s. TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. One such TV is the Element ELST3216H 32″ 720p Smart LED TV. from what i gathered from reading about the issue and watching lot of people offering solutions, the TV sometomes just needs "shaking" (not literal) and some TLC. What could cause an Element Electronics TV to power on but turn off with no picture or sound? Easy Fixes for Common TV Problems. Anyway, Sony goes on to offer several tips if your set’s picture appears too dark and here they are: 1. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. Element TV’s are usually lower price points and therefor lacking in features. To troubleshoot, try Unplugging the cable box/DVR, wait for about 10 seconds, then plug it back in. Manufacturer Support & Warranty Resources. If the screen remains black, check whether it provides a slight glow when the room is dark. Asking $150 obo We offer the best technology and the newest trends at accessible prices to make sure there's an Element television that will fit your entertainment needs. Resetting your cable box can help resolve a half screen dark problem. As @Tivoburkee mentioned, have you tried contacting TCL support yet to inquire further? We would recommend trying that to see if that resolves the issue you are seeing. A recent firmware update could have caused the issue. TV Screen Is Black – Powers ON But No Picture. If you find the connection to drop fr… Even better for someone with the ability to fix it themselves. 50 inch. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. 2. I cannot get anyone on the phone due to the situation. This problem may not be because of an issue with the TV, but rather your cable box. ELEMENT FIRE TV-Model [EL4KAMZ5517 EL4KAMZ5517T] Spec Sheet ELEMENT FIRE TV Model- [EL4KAMZ5017 EL4KAMZ5017T] Spec Sheet ELEMENT FIRE TV MODEL- [EL4KAMZ4317 EL4KAMZ4317T] Spec Sheet Type of Cables compatible with ELEMENT FIRE TVs Anyway, Sony goes on to offer several tips if your set’s picture appears too dark and here they are: 1. Some Community users have reported that they unplugged their Roku TV for 5-10 minutes then plugged it back in and the issue was resolved. With thousands of available channels to choose from. I hope these info will … If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing. While all Roku products come with a simple IR remote, the Premiere+ and Ultra devices also come with “point anywhere” Wi-Fi remotes. So I got my Roku today! I ended up getting a new TV. I've went into the settings and tried to fix it that way and I also did a reset with the button on the side and it didnt work. Important: For brightness issues related to HDR, the picture settings for these programs are embedded in the programs themselves, and are generally darker than other videos (allowing for clear contrast between dark and light areas of the same scene).Due to the nature of HDR, these settings cannot be overridden. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. One Roku Express, two Roku Streaming Sticks and one Roku Ultra. Hisense’s Roku TV is full of extra features that make it an excellent fit for your living room or home theater. It is an all-purpose screen that you can use as a TV, a computer monitor or a gaming screen . If  there is anything wrong with TCL tv, you either take it up with  the place you purchased it, or with TCL. More than a smart TV—a better TV. If your television suffers from a distorted picture, weird colors, or the dreaded "soap opera effect," these simple fixes can help improve your picture. Potential solutions: The first, and most obvious, thing to do is to make sure that the batteries in the remote aren’t dead. I've factory reset it did no good. Not roku who only furnished the UI on TCL made tv. I found 96 complaints about this TV on BBB website. Each Roku TV manufacturer provides direct support and warranty or repair services for their products running the Roku OS. before buying anything or taking it … Slide the battery cover off, pop a battery out and back in and the remote works fine. Try testing another device, first. TV sets are expected to function well past one or two years, Roku has an excellent product and really needs to set a much higher standard for the companies that they license their product to. I'm seriously pissed as this is my fourth tv in like a month due to problems every time. Please contact your TV's manufacturer directly to report this issue and request additional support. Shop for roku smart tv online at Target. Suggestion to fix Live TV channel navigation, Problem With Live TV Over the Air - Channel 10.1 redirecting to 10.3. Last night my tv was working perfect. 60 inch. We unplugged and plugged back in … ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. fyi this is an all too frequent problem with TCl tvs - the led back lights  fail  My tv lasted 15 months so out of warranty. 49 inch. You'll want to contact your Roku TV manufacturer for more help with that type of issue. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Roku? Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Purchased in 2019. On your terms. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My cat must have pulled them out. Any help is greatly appreciated. 55 inch. I did some research and it would be around $100-$200 fix at a electronic repair shop. The TCL Roku TV is a smart TV with a simple, intuitive interface and built-in ability to watch live TV with an antenna, access connected devices like a cable set-top box or game console, and stream content over the internet through different streaming channels (more popularly referred to as apps) that can be added via the Roku Channel Store. It sounds like you may be experiencing an issue with the TV's backlight or a similar hardware issue. https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro... TCL 55" Roku TV screen is black but audio is still coming out, Problem with latest update. To troubleshoot, try Unplugging the cable box/DVR, wait for about 10 seconds, then plug it back in. 65 inch. Choose from contactless Same Day Delivery, Drive Up and more. We turned it off and went to bed and this morning we turned it on and the screen is working but it is so dark you almost cant see anything. 50 inch. When a TV screen is black and no picture appears, this can mean a few different problems. Learn more about using your Roku TV, locate help resources, and share your experience. 55 inch. ... For many years I was a confirmed Roku users. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing. Shop our affordable selection of Roku TVs and appliances today. my TV still works perfectly well after my expert (not) work on it. 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